smartCARE is a flagship initiative of Europe's Beating Cancer Plan: a Cancer Survivor Smart Card giving people control over their own medical data. Alan Menk led discovery and product delivery as Product Manager at Bilbomática, the development partner selected directly by HaDEA. This was a professional engagement before Vuola, not a Vuola project.
In a consortium of 41 organisations the hard part is not building an app. It is deciding what to build, and being able to defend that decision.
Four virtual workshops with paediatric and adult cancer survivors, moderated so participants set the agenda. They surfaced the non-negotiables and three needs that shaped the product.
Translated into 18 languages and answered by more than 1,000 people from 52 countries. Enough evidence to stop guessing which features mattered, and to whom.
Four working modules, each traceable back to a specific finding. A prototype, not a slide deck.
92 patients and 16 professionals in four countries, with 88-100% task completion. The findings fed the recommendations to the Commission.
Every feature traced back to documented user evidence. When a reviewer, a board or a customer asks why the product looks the way it does, there is an answer with a number attached.
41 organisations, 17 countries, a coordinator with a policy mandate and an executive agency watching. The prototype was still built and still got tested with real users.
Task completion measured with real patients, not a scripted demo. That is what turns a prototype into a defensible result.
We take on product discovery and definition, prototyping and MVPs, user validation and evidence, whether inside a European proposal or under direct contract.
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